Job Description
Join our award-winning IT team at TechFuture Houston where we invest in your growth! We're seeking motivated individuals with no prior experience to become IT Support Specialists through our comprehensive 12-week paid training program. Learn cutting-edge networking, cybersecurity, and cloud technologies while working alongside industry experts. This full-time role offers career advancement opportunities and a collaborative environment in Houston's thriving tech hub.
Responsibilities
- Provide technical support to internal staff and clients via phone, email, and in-person
- Install, configure, and maintain hardware and software systems
- Diagnose and resolve network, security, and infrastructure issues
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex technical projects
- Participate in continuous training and certification programs
Qualifications
- High school diploma or equivalent required
- Strong problem-solving and communication skills
- Basic computer literacy and willingness to learn new technologies
- Ability to work flexible hours including occasional weekends
- Valid Texas driver's license (for occasional site visits)
- Pass background check and drug screening
- CompTIA A+ certification preferred but not required