Job Description
Launch your career in technology with our comprehensive training program! TechStart Solutions is seeking motivated individuals for our Entry-Level IT Support Specialist position in Dallas. No prior experience required – we provide paid hands-on training in networking, security, and system administration. Join our dynamic team and gain real-world experience while working with Fortune 500 clients. Enjoy competitive benefits, career advancement opportunities, and a supportive learning environment. Your journey to becoming an IT professional starts here!
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document IT incidents and resolutions in knowledge base systems
- Participate in daily training sessions covering cloud technologies and cybersecurity
- Assist with network monitoring and basic infrastructure maintenance
- Collaborate with senior engineers on complex technical projects
- Complete vendor certification training (CompTIA A+/Network+)
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional client site visits)
- Passion for technology and continuous learning
- Must complete 4-week paid training program