Job Description
Are you looking to launch a successful career in Information Technology? InnovateTech Solutions is seeking a motivated Entry-Level IT Support Specialist to join our dynamic team in Minneapolis, MN.
Don't worry if you lack formal experience—we provide comprehensive training and mentorship to help you grow. This is an excellent opportunity for recent graduates or anyone looking to pivot into the tech industry. If you have a problem-solving mindset and a passion for technology, we want to hear from you!
Why Join Us?
- Comprehensive on-the-job training for beginners.
- Career growth path with internal promotion opportunities.
- Modern work environment with a collaborative team culture.
- Health, dental, and vision insurance for full-time employees.
Responsibilities
- Assist users with hardware and software troubleshooting (training provided).
- Respond to help desk tickets and resolve technical issues efficiently.
- Perform basic computer maintenance, including cleaning and upgrades.
- Document technical issues and resolutions in our ticketing system.
- Assist with inventory management of IT equipment.
- Collaborate with senior technicians to learn best practices.
- Provide excellent customer service to internal employees.
Qualifications
- High school diploma or GED is required.
- Basic computer literacy and familiarity with operating systems (Windows/Mac).
- Strong interpersonal and communication skills.
- A positive attitude and eagerness to learn new technologies.
- Reliability and the ability to work in a team environment.
- Availability for occasional overtime or weekend support.