Job Description
Transform your career with our comprehensive training program for aspiring IT professionals! TechGrowth Solutions is seeking motivated individuals to join our award-winning IT Support team in Austin. No prior experience required – we provide full paid training in cloud technologies, cybersecurity fundamentals, and system administration. Enjoy a collaborative culture, mentorship from industry experts, and clear pathways to advancement. What's in it for you?
- 3-month paid training program ($2,000 training stipend)
- Certification vouchers for CompTIA A+ and AWS Cloud Practitioner
- Direct hire position upon training completion
- Comprehensive benefits package including health insurance and 401k
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Deploy and configure cloud-based solutions (AWS/Azure)
- Document IT processes and create knowledge base articles
- Monitor system health and perform preventative maintenance
- Collaborate with senior engineers on complex troubleshooting
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Willingness to obtain industry certifications
- Valid driver's license and reliable transportation