Job Description
Launch your tech career with our comprehensive training program! Nashville Tech Academy is seeking motivated individuals to join our IT Support team. No prior experience required – we provide paid hands-on training in networking, cybersecurity, and cloud technologies. Work alongside industry experts in a collaborative environment while earning competitive compensation and benefits. This is your opportunity to gain in-demand skills and grow professionally with one of Nashville's fastest-growing tech employers.
Responsibilities
- Complete intensive 8-week technical training program covering hardware, software, and security fundamentals
- Provide Tier 1 support for internal systems and customer-facing solutions
- Install, configure, and troubleshoot network infrastructure and end-user devices
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Participate in cross-functional projects to build real-world experience
- Maintain up-to-date knowledge on industry best practices and technologies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Basic familiarity with computer systems and internet technologies
- Ability to learn technical concepts quickly through structured training
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification during employment
- Valid driver's license and reliable transportation