Job Description
Launch your tech career with our paid training program! We're seeking motivated Entry-Level IT Support Specialists in Denver for immediate hire. No experience needed—our comprehensive training will equip you with industry-recognized certifications and hands-on skills. Join our collaborative team at TechStart Academy and gain expertise in network troubleshooting, system administration, and cybersecurity fundamentals. This full-time role offers growth opportunities into senior positions within 12 months.
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote access
- Install, configure, and maintain hardware/software systems
- Document IT incidents and resolutions using ticketing systems
- Assist with network security protocols and data backup procedures
- Train end-users on software applications and best practices
- Collaborate with senior IT staff on infrastructure projects
- Stay current with emerging technologies through ongoing training
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license for on-site support
- Pass background check and drug screening
- Commitment to completing paid certification program