Job Description
Launch your tech career with comprehensive paid training and immediate hire opportunity! TechGrowth Academy is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Richmond, VA. No prior experience required – we provide all necessary certifications and hands-on mentorship. Enjoy competitive benefits, flexible schedules, and rapid advancement opportunities. Perfect for recent graduates and career changers eager to break into the thriving IT industry. Apply today and start your journey tomorrow!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network connectivity and security protocols
- Document technical issues and resolutions in ticketing systems
- Participate in ongoing skills development and certification programs
- Collaborate with senior engineers on complex troubleshooting
- Support end-users across multiple departments
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to complete paid technical training program
- Ability to work in a fast-paced, collaborative environment
- CompTIA A+ certification preferred (not required)
- Valid driver's license (for occasional equipment transport)