Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Oklahoma City! We're urgently seeking motivated individuals with no prior experience – comprehensive training is provided to launch your tech career. At TechSolutions Inc., we invest in talent and offer a clear growth path into cybersecurity, network administration, or cloud computing roles. Enjoy competitive pay, full benefits package, and a collaborative environment where your success is our priority.
Responsibilities
- Provide first-level technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain computer systems, networks, and peripherals
- Assist users with software troubleshooting and system updates
- Document technical procedures and maintain accurate service logs
- Collaborate with senior engineers on complex technical solutions
- Participate in ongoing training programs to develop technical expertise
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and critical thinking abilities
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Valid driver's license and reliable transportation
- Pass background check and drug screening