Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're urgently hiring passionate individuals ready to provide exceptional technical support to our clients. This is your opportunity to gain hands-on experience in a fast-paced environment while developing critical skills in network administration, system troubleshooting, and customer service. At TechSolutions Inc., we invest in our people through structured training programs and clear career progression paths. Apply now to become part of Milwaukee's thriving tech community!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system updates and security patches
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (or willingness to obtain)