Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Colorado Springs! We're urgently hiring motivated individuals with passion for technology and offer comprehensive paid training to launch your career. Enjoy competitive compensation, growth opportunities, and collaborative work environment. No prior experience required – just eagerness to learn and grow!
Why Join Us?
- Comprehensive paid training program covering hardware, software, and networking fundamentals
- Direct mentorship from senior IT professionals
- Clear career advancement path to specialized IT roles
- Modern office with cutting-edge technology resources
Responsibilities
- Provide Tier 1 technical support to internal employees via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, printers, and peripherals
- Assist with network connectivity issues and basic server administration tasks
- Document IT procedures, resolutions, and asset inventory in company systems
- Collaborate with cross-functional teams to implement technology solutions
- Participate in ongoing training to enhance technical skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of computer hardware, operating systems, and networking concepts
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Willingness to learn new technologies and adapt to changing systems
- Valid driver's license (for occasional off-site support)