Job Description
Launch your career in technology with our comprehensive paid training program! TechSolutions Inc. is urgently seeking motivated Entry Level IT Support Specialists in Richmond, VA. No prior experience required—we provide hands-on training in networking, security, and system administration. Join our dynamic team and gain real-world skills while contributing to cutting-edge projects. Enjoy competitive pay, full benefits, and clear growth pathways into advanced IT roles. Don't miss this opportunity to transform your passion into a professional career!
Responsibilities
- Provide technical assistance to end-users via phone, email, and remote support
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate service logs
- Collaborate with senior engineers on infrastructure projects
- Participate in ongoing training to master new technologies
- Support network security protocols and data protection initiatives
- Assist with system upgrades and maintenance schedules
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Eagerness to learn technical concepts and tools
- Ability to work independently and in team environments
- Flexibility to adapt to evolving IT standards
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening