Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals with no prior experience for our Entry-Level IT Support Specialist position. We provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies – everything you need to succeed. Join our collaborative team in Denver and transform your passion for technology into a professional career.
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person for internal and external clients
- Install, configure, and maintain hardware/software systems including Windows/Linux environments
- Document technical procedures and troubleshooting solutions in our knowledge base
- Collaborate with senior engineers on network security and system optimization projects
- Participate in daily training sessions covering emerging technologies and industry best practices
- Manage ticket queues and SLA compliance with our IT service management platform
- Conduct periodic system audits and preventive maintenance checks
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Passion for technology and eagerness to learn through hands-on training
- Strong problem-solving skills and ability to troubleshoot logical systems
- Excellent written and verbal communication abilities
- Basic familiarity with Microsoft Office Suite and internet navigation
- Ability to work independently and in fast-paced team environments
- Valid Colorado driver's license for occasional on-site client visits
- CompTIA A+ certification (provided upon completion of our training program)