Job Description
Launch your tech career with our comprehensive paid training program! No prior experience required—just your drive to succeed. Join our dynamic team in Baltimore as an IT Support Specialist and gain hands-on experience in network administration, cybersecurity, and cloud technologies. We provide all necessary certifications and mentorship to transform beginners into industry professionals. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment that values growth and innovation.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1/2 technical support to internal/external clients
- Monitor network performance and security protocols
- Document IT procedures and maintain system documentation
- Collaborate with senior engineers on complex infrastructure projects
- Participate in cross-departmental tech initiatives
- Complete certification training modules as scheduled
Qualifications
- No experience required—training provided
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office and basic networking concepts
- Ability to learn new technologies quickly
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening