Job Description
Launch your tech career with TechStart Solutions! We're seeking motivated entry-level IT Support Specialists to join our dynamic team in El Paso, TX. No experience? No problem! We provide comprehensive training and mentorship to help you thrive. Enjoy competitive pay, comprehensive benefits, and a fast-paced environment where you can make an immediate impact. Start tomorrow and build your future in technology!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT staff to resolve complex problems
- Assist with cybersecurity protocols and data protection measures
- Train users on new technology and best practices
- Participate in system upgrades and maintenance projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer hardware and software
- Strong problem-solving and communication skills
- Ability to learn quickly and adapt to new technologies
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Willingness to obtain CompTIA A+ certification within 6 months