Job Description
Ready to launch your tech career tomorrow? TechFlow Solutions is seeking passionate Entry-Level IT Support Specialists to join our innovative team in Sacramento. No experience required—just drive and eagerness to learn! You'll gain hands-on experience in networking, security, and system administration while working alongside industry mentors. Enjoy competitive benefits, flexible schedules, and a culture that values growth. Start your journey today!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network setup, configuration, and maintenance
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and troubleshoot network issues
- Implement security protocols and best practices
- Support employee onboarding and training initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service mindset with patience and empathy
- CompTIA A+ certification (or willingness to obtain within 6 months)