Job Description
Urgently Hiring Entry-Level IT Professionals in Kansas City, MO! Join TechSolutions Inc. as an Entry Level IT Support Specialist and launch your career in technology. We're seeking motivated individuals to provide critical technical support to our growing client base. This full-time position offers competitive compensation, comprehensive benefits, and structured career advancement opportunities. If you're passionate about technology and eager to grow professionally, apply today!
As an IT Support Specialist, you'll be the first point of contact for resolving technical issues, ensuring seamless operations for our clients. Our collaborative environment emphasizes continuous learning and skill development, making it the perfect starting point for your tech career.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via phone, email, and chat support
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers to implement complex solutions
- Conduct system backups and data recovery procedures
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Basic knowledge of Windows/macOS operating systems and networking
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to obtain industry certifications (CompTIA A+)