Job Description
Join our dynamic IT team in Colorado Springs and kickstart your career in technology! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our growing client base. You'll work in a collaborative environment where your problem-solving skills and eagerness to learn will make a real impact. Enjoy comprehensive training, professional development opportunities, and a culture that values innovation and teamwork. This is your chance to build a solid foundation in IT while contributing to cutting-edge solutions in one of Colorado's fastest-growing tech hubs.
Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and resolutions in our ticketing system
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior technicians on complex system deployments
- Train end-users on new technologies and software applications
- Monitor system performance and implement preventive maintenance
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of operating systems (Windows, macOS, Linux)
- Familiarity with networking concepts and hardware components
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Customer service mindset with patience and empathy
- Ability to work independently and as part of a team
- CompTIA A+ certification or similar is preferred but not required