Job Description
Join our dynamic IT team at Tulsa Tech Innovations and launch your career in technology! We're urgently seeking passionate Entry Level IT Support Specialists to provide critical technical assistance to our growing client base. This is a rare opportunity to gain hands-on experience with cutting-edge systems while making an immediate impact in a fast-paced environment.
As a cornerstone of our operations, you'll work alongside seasoned professionals to deliver exceptional IT solutions. We offer comprehensive training, mentorship programs, and clear career progression paths. If you're a tech-savvy problem-solver ready to grow with us, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage user accounts, permissions, and access controls
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system updates and security patches
- Assist with onboarding new employees and equipment setups
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- Customer service mindset with problem-solving orientation
- CompTIA A+ certification preferred (willing to train)
- Valid driver's license for occasional off-site support