Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and launch your career in Minneapolis' thriving tech scene! We're urgently seeking passionate tech enthusiasts to provide critical infrastructure support to our Fortune 500 clients. This role offers hands-on experience with cutting-edge systems while working alongside industry mentors. Enjoy competitive benefits, professional development opportunities, and the chance to grow within a rapidly expanding company. If you're ready to turn your technical knowledge into real-world impact, apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Manage user accounts, permissions, and access controls
- Deploy and configure desktop/laptop systems across enterprise environments
- Monitor network performance using diagnostic tools
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on system implementations
- Execute security protocols and compliance checks
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- Ability to troubleshoot hardware/software issues methodically
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional on-site visits