Job Description
Urgent Hiring: Launch Your IT Career in Mesa, AZ!
Join our dynamic team at TechSolutions AZ as an Entry-Level IT Support Specialist. This is your golden opportunity to gain hands-on experience in a fast-paced environment while supporting cutting-edge technology infrastructure. We're seeking motivated individuals passionate about IT to join our growing Mesa headquarters immediately. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts.
Why Join Us?
- Immediate start date – no waiting!
- Structured training program for career growth
- Collaborative team environment with flexible scheduling
- Opportunity to earn industry certifications
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage user accounts, permissions, and system access
- Install, configure, and troubleshoot Windows/Linux systemsDocument IT processes and maintain knowledge base
- Assist with network monitoring and basic security protocols
- Collaborate with senior team on infrastructure projects
- Deliver exceptional customer service via ticketing systems
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of networking concepts (TCP/IP, DNS)
- Familiarity with Windows OS and Microsoft Office suite
- Customer service experience or technical aptitude
- CompTIA A+ certification (or willingness to obtain)
- Strong problem-solving and communication skills
- Ability to lift 25 lbs for hardware maintenance
- Valid driver's license (occasional site visits required)