Job Description
Join our dynamic team in Fresno as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals passionate about technology to deliver exceptional IT services. This is your gateway to a thriving career in IT with competitive compensation and rapid growth opportunities. If you're eager to learn, troubleshoot, and contribute to a cutting-edge environment, apply today!
Responsibilities
- Provide first-level technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Assist users with system access, security protocols, and troubleshooting
- Document IT processes and maintain accurate inventory records
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and escalate critical issues
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in a team environment
- CompTIA A+ or similar certification preferred
- Valid California driver's license (for occasional site visits)