Job Description
Join our dynamic Memphis team as an Entry-Level IT Support Specialist! We're urgently hiring passionate tech enthusiasts ready to launch their careers in a fast-paced environment. You'll gain hands-on experience with cutting-edge systems while providing critical support to our clients. This is your opportunity to grow with us – no experience required, just drive and willingness to learn!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktop/laptop systems
- Manage network infrastructure and security protocols
- Create and maintain technical documentation
- Collaborate with senior engineers on complex system deployments
- Monitor system performance and implement optimizations
- Deliver exceptional customer service with clear communication
Qualifications
- High school diploma or equivalent; A+/Network+ certifications preferred
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies and adapt to changes