Job Description
Launch Your IT Career in Seattle's Tech Hub!
Join TechNova Solutions as an Entry-Level IT Support Specialist and become part of our innovative team. We're urgently hiring passionate tech enthusiasts to deliver exceptional IT services to our clients. This is your chance to gain hands-on experience in a dynamic environment while making a real impact.
What We Offer:
- Competitive salary with performance bonuses
- Comprehensive benefits package
- Professional development opportunities
- Collaborative startup culture
- Immediate start available
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure workstations, networks, and peripherals
- Monitor system performance and troubleshoot problems
- Document IT processes and maintain knowledge base
- Assist with cybersecurity best practices implementation
- Collaborate with senior IT staff on infrastructure projects
- Deliver user training and onboarding sessions
- Participate in 24/7 on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Fundamental knowledge of Windows/macOS/Linux systems
- Basic understanding of networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license required for occasional site visits