Job Description
Join our dynamic IT team at Omaha Tech Innovations and launch your career in technology! We're seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our clients. This immediate opening offers hands-on experience with cutting-edge systems while working alongside industry experts. If you're passionate about technology and eager to grow, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document all technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex troubleshooting tasks
- Train end-users on software applications and best practices
- Monitor system performance and security protocols
- Assist with IT asset management and inventory control
Qualifications
- Associate degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS, networking, and security fundamentals
- Excellent problem-solving and customer communication skills
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred but not required
- Valid driver's license for occasional client site visits
- Strong attention to detail and organizational abilities