Job Description
Join our dynamic IT team in Long Beach as an Entry-Level IT Support Specialist! We're seeking motivated tech enthusiasts ready to launch their careers in a fast-paced environment. As a key member of our infrastructure team, you'll gain hands-on experience with cutting-edge systems while supporting 200+ users. Enjoy competitive benefits, mentorship from senior engineers, and a clear path to career growth. Immediate start available for the right candidate!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Deploy and configure desktops, laptops, and peripherals
- Manage Active Directory accounts and permissions
- Assist with cloud service administration (Azure/O365)
- Create and maintain documentation for IT procedures
- Collaborate with cross-functional teams on tech initiatives
- Monitor system health and perform preventive maintenance
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS and networking fundamentals
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- A+ or CompTIA Network+ certification preferred
- Experience with helpdesk ticketing systems (ServiceNow/Jira)
- Ability to lift 30lbs and work in a server environment