Job Description
Join our dynamic IT team in sunny Tucson and launch your tech career! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to provide critical technical assistance to our growing client base. This immediate opening offers hands-on experience with cutting-edge systems while working in a collaborative, mentorship-driven environment. Enjoy competitive benefits, professional growth opportunities, and the chance to make tangible impact in a thriving desert tech hub.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex troubleshooting
- Conduct routine system maintenance and security updates
- Train end-users on new technologies and best practices
- Assist with cloud service administration (AWS/Azure basics)
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation
- Must pass background check and drug screening