Job Description
Join our dynamic IT team as an Entry-Level Support Specialist and kickstart your tech career! TechSolutions Inc. is a leading Memphis-based tech firm committed to innovation and professional growth. We're seeking motivated individuals passionate about technology to provide essential IT support to our clients. This immediate opening offers hands-on experience with cutting-edge systems while receiving mentorship from industry experts. Enjoy a collaborative work environment, competitive benefits, and clear advancement pathways. If you're ready to transform your theoretical knowledge into practical skills, apply today!
Responsibilities
- Provide desktop and network troubleshooting for clients
- Install, configure, and maintain hardware/software systems
- Document technical issues and resolution processes
- Deliver user training on IT systems and best practices
- Monitor system performance and security protocols
- Collaborate with senior engineers on complex projects
- Assist with system upgrades and migrations
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- Ability to troubleshoot hardware/software issues
- CompTIA A+ certification preferred
- Valid driver's license and reliable transportation