Job Description
Join TechSolutions Columbus as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to join our dynamic team. Enjoy hands-on experience with cutting-edge systems while contributing to a collaborative, innovative environment. Immediate start available – no experience necessary! We provide comprehensive training and career growth opportunities. Be part of a company that values your potential and invests in your future.
Responsibilities
- Provide technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage user accounts and permissions in Active Directory
- Document technical procedures and maintain knowledge base
- Collaborate with senior IT staff on infrastructure projects
- Deliver exceptional customer service via phone, email, and chat
- Assist with cybersecurity best practices implementation
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation
- CompTIA A+ or similar certification a plus