Job Description
Join our dynamic IT team in Los Angeles and kickstart your tech career! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to provide critical technical assistance to our growing client base. This is an immediate hire opportunity offering hands-on experience in network administration, system troubleshooting, and cybersecurity best practices. You'll work alongside industry experts while gaining exposure to cutting-edge technologies in a collaborative, fast-paced environment. We offer competitive compensation, comprehensive benefits, and clear career advancement paths. If you're passionate about technology and eager to learn, apply today to join our innovation-driven team!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage user accounts and permissions using Active Directory
- Monitor system performance and security protocols
- Document technical procedures and incident reports
- Collaborate with cross-functional teams on IT projects
- Deliver user training on new technologies and systems
Qualifications
- Associate's degree in IT, Computer Science, or related field
- 0-2 years of technical support experience (internships acceptable)
- Proficiency with Windows OS, Microsoft Office Suite, and networking basics
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- CompTIA A+ certification preferred
- Valid driver's license and reliable transportation
- Ability to work flexible hours including occasional evenings