Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking passionate tech enthusiasts to provide exceptional support to our diverse client base in the Bay Area. This role offers hands-on experience with cutting-edge infrastructure while working alongside industry veterans. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment designed for growth. Apply today to become part of Oakland's thriving tech ecosystem!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical procedures and maintain asset inventory systems
- Collaborate with senior engineers on complex troubleshooting projects
- Deliver user training on new systems and software implementations
- Monitor system performance and security protocols
- Participate in IT infrastructure upgrades and migrations
Qualifications
- Associate's degree in IT, Computer Science, or related field
- 0-2 years of experience in IT support or helpdesk environments
- Proficiency with Windows/macOS, Active Directory, and Office 365
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30lbs for equipment maintenance
- Valid California driver's license required