Job Description
Join our dynamic IT team in Long Beach and kickstart your career in technology! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our diverse client base. This full-time role offers hands-on experience with modern infrastructure, cloud technologies, and cybersecurity best practices. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment designed for professional growth.
Our ideal candidate is a tech-savvy problem-solver eager to learn and contribute to cutting-edge IT solutions. You'll work alongside seasoned professionals while developing skills in network administration, system troubleshooting, and user support. Perfect for recent graduates or career changers with foundational IT knowledge!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Monitor system performance and security protocols
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Assist with cloud service administration (AWS/Azure)
- Manage user accounts and access permissions
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or Network+ certification preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- Ability to work independently and in team environments