Job Description
Launch your IT career with NexusTech Solutions, Kansas City's leading technology innovator! We're seeking passionate entry-level professionals to join our dynamic IT support team. Enjoy comprehensive training, mentorship from industry experts, and a clear path to career advancement. Our collaborative culture values fresh perspectives and offers competitive benefits including health insurance, 401(k) matching, and professional development stipends.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network troubleshooting and security protocols
- Document IT processes and maintain asset inventory systems
- Collaborate with senior engineers on complex infrastructure projects
- Deliver user training on new technologies and systems
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license for occasional client site visits