Job Description
Launch your IT career with TechSolutions Inc. in sunny Tucson! We're seeking passionate entry-level tech enthusiasts to join our dynamic IT support team. Enjoy competitive pay, comprehensive benefits, and mentorship from industry veterans. Perfect for recent graduates or career changers with foundational tech knowledge. Work in a collaborative environment where your growth is prioritized.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage user accounts and permissions across enterprise systems
- Assist with network troubleshooting and basic configuration
- Document IT processes and maintain service desk tickets
- Deploy and configure workstations and peripherals
- Collaborate with senior IT on system upgrades
- Train end-users on software best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- CompTIA A+ or similar certification preferred
- Valid driver's license required