Job Description
Join Innovatech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking motivated tech enthusiasts to provide critical support to our growing client base. This role offers hands-on experience with cutting-edge systems while working alongside industry experts. Enjoy a collaborative environment with comprehensive training programs and clear career advancement paths. If you're passionate about solving technical challenges and delivering exceptional customer service, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document technical procedures and maintain support tickets
- Assist users with system access and security protocols
- Collaborate with senior IT staff on infrastructure projects
- Conduct routine system maintenance and updates
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (not required)
- Valid driver's license for occasional off-site support