Job Description
Join our dynamic IT team in Milwaukee and kickstart your technology career! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to deliver exceptional technical assistance to our clients. You'll gain hands-on experience with cutting-edge systems while working in a collaborative environment focused on innovation and growth. We provide comprehensive training and career advancement opportunities for passionate tech enthusiasts.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document troubleshooting procedures and maintain knowledge base articles
- Collaborate with senior IT staff on system upgrades and security protocols
- Monitor system performance and proactively address potential issues
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to work independently and in team environments