Job Description
Launch your tech career with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals in Houston to join our award-winning IT Support team. No prior experience required – we'll equip you with industry certifications, hands-on skills, and mentorship from senior engineers. Enjoy competitive pay, benefits, and a clear growth path into cybersecurity, cloud computing, or network administration. Join 200+ professionals who started in our program and now hold senior roles at Fortune 500 companies.
Responsibilities
- Complete 12-week paid training covering Windows Server, Azure fundamentals, and ITIL frameworks
- Provide Tier 1 support for enterprise clients via phone, chat, and remote access
- Document incident tickets and maintain asset management databases
- Collaborate with senior engineers on complex system deployments
- Participate in monthly certification bootcamps (CompTIA A+/Network+)
- Deliver exceptional user experience during onboarding sessions
- Contribute to knowledge base articles and troubleshooting guides
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving aptitude and attention to detail
- Excellent written and verbal communication abilities
- Ability to work flexible hours including occasional weekends
- Passion for technology and willingness to learn new systems
- Valid Texas driver's license (for occasional client site visits)
- No experience required – training provided from day one