Job Description
Join our dynamic team in Dallas as an Entry Level IT Support Specialist! We're seeking passionate tech enthusiasts to provide essential IT infrastructure support to our growing client base. This is a unique opportunity to launch your career in a fast-paced environment with comprehensive training and mentorship. Enjoy competitive compensation, full benefits package, and clear advancement paths. Apply today to become part of Dallas' premier tech solutions provider!
Responsibilities
- Diagnose and resolve hardware/software issues across desktop/laptop systems
- Install, configure, and maintain network infrastructure components
- Provide end-user support via phone, email, and in-person assistance
- Document technical issues and solutions in ticketing systems
- Assist with cybersecurity best practices implementation
- Collaborate with senior engineers on complex technical projects
- Conduct routine system updates and maintenance checks
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and troubleshooting skills
- Excellent written and verbal communication abilities
- CompTIA A+ certification preferred (not required)
- Ability to lift 30 lbs for equipment maintenance
- Valid Texas driver's license for occasional off-site support