Job Description
Launch your IT career with TechSolutions Inc., a leading technology firm serving Louisville's growing business community. We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team and deliver exceptional technical service to our clients. This role offers comprehensive training and clear pathways for career growth in a collaborative environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document all IT incidents, resolutions, and asset changes
- Assist with cybersecurity best practices implementation
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technology solutions
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS and networking principles
- Strong problem-solving and customer service skills
- CompTIA A+ certification preferred (willing to train)
- Ability to lift 30 lbs for equipment maintenance
- Valid driver's license for occasional site visits