Job Description
Launch your IT career with Nevada Tech Innovations, a leading technology solutions provider in Las Vegas. We're seeking motivated entry-level IT professionals to join our dynamic support team. This role offers comprehensive training, mentorship, and a clear growth path into specialized IT domains. Enjoy competitive benefits, flexible work arrangements, and the opportunity to work with cutting-edge technology in Nevada's thriving tech hub.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage user accounts, permissions, and access controls in Active Directory
- Document IT processes, incidents, and resolutions in ticketing systems
- Assist with network troubleshooting and basic server administration
- Coordinate with vendors for hardware/software procurement and maintenance
- Participate in IT security audits and compliance initiatives
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ certification or willingness to obtain within 6 months
- Basic knowledge of Windows OS, networking concepts, and security protocols
- Strong problem-solving skills and customer service orientation
- Ability to prioritize tasks in a fast-paced environment
- Excellent written and verbal communication skills
- Valid driver's license and reliable transportation