Job Description
Join Tech Innovate Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're a forward-thinking IT services company dedicated to empowering businesses through innovative solutions. As a key member of our support team, you'll gain hands-on experience with cutting-edge technologies while contributing to our mission of delivering exceptional IT services across Oklahoma City.
We offer competitive compensation, comprehensive benefits, and a dynamic work environment designed for growth. Perfect for recent graduates or career changers with passion for technology and problem-solving. Apply today to start your journey with us!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Document IT incidents and resolutions using ticketing systems
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior IT staff on infrastructure projects
- Deliver user training on company systems and applications
- Monitor system performance and recommend improvements
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Customer service orientation with patience and empathy
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)