Job Description
Join our dynamic IT team in Wichita and launch your career in technology! TechSolutions Inc. is urgently seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our clients. We offer comprehensive training, career growth opportunities, and a collaborative work environment. If you're passionate about technology and eager to learn, this is your chance to make an immediate impact in a rapidly growing company.
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT staff on network security initiatives
- Conduct regular system maintenance and updates
- Assist with user training and onboarding processes
- Monitor system performance and identify potential improvements
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred but not required
- Valid driver's license for occasional on-site support