Job Description
Join InnovateKC Tech as an Entry-Level IT Support Specialist and kickstart your career in technology! We're urgently seeking passionate individuals to join our dynamic team in Kansas City, MO. As a rapidly growing tech hub, Kansas City offers incredible opportunities for IT professionals to thrive. This role provides hands-on experience with cutting-edge systems while supporting our mission to deliver innovative solutions to clients nationwide. Immediate start available!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Assist with cybersecurity protocols and data protection measures
- Create and maintain technical documentation
- Collaborate with cross-functional teams to resolve complex IT challenges
- Support cloud infrastructure including Azure and AWS environments
- Participate in system upgrades and migration projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and troubleshooting skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred
- Ability to work flexible hours including occasional weekends