Job Description
Urgently Hiring Entry-Level IT Professionals in Memphis, TN!
Join our dynamic team at TechSolutions Memphis as an Entry-Level IT Support Specialist. We're seeking motivated individuals ready to launch their tech careers in a fast-paced environment. This full-time role offers comprehensive training, mentorship, and growth opportunities within a leading IT services provider. Help us deliver exceptional technical support to our diverse client base while building your expertise in modern IT infrastructure.
Why Join Us?
- Competitive salary and benefits package
- Ongoing professional development and certifications
- Collaborative team environment with industry veterans
- Direct path to advanced IT roles
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Diagnose network connectivity problems and implement solutions
- Document technical procedures and create knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior engineers on infrastructure projects
- Deliver user training on new technologies and systems
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred
- Ability to work flexible hours including occasional on-call duties