Job Description
Launch your IT career with TechSolutions Tulsa! We're seeking motivated entry-level professionals to join our dynamic tech team. As an IT Support Specialist, you'll be the backbone of our operations, ensuring seamless technology experiences for our clients. Enjoy hands-on training, mentorship from industry veterans, and rapid growth opportunities in a collaborative environment. Immediate openings available – apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate asset inventories
- Collaborate with senior engineers on complex troubleshooting
- Implement cybersecurity best practices for data protection
- Assist with cloud service management (Azure/AWS basics)
- Deliver exceptional user training and documentation
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and Active Directory
- Familiarity with helpdesk ticketing systems (e.g., ServiceNow)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs and work in server environments
- Valid Oklahoma driver's license for occasional site visits