Job Description
Join our dynamic IT team at Oklahoma City Tech Hub! We're seeking passionate entry-level professionals to launch their careers in technology. This is your chance to gain hands-on experience with cutting-edge systems while supporting our organization's digital transformation. Enjoy competitive compensation, comprehensive training, and a collaborative work environment that values innovation and growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document IT processes and create user documentation
- Collaborate with senior IT staff on infrastructure projects
- Manage user accounts and access permissions
- Participate in system monitoring and maintenance routines
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service orientation with patience
- CompTIA A+ or similar certification preferred