Job Description
Launch your IT career with CyberSecure Solutions Inc., a leading tech innovator in El Paso! We're seeking passionate Entry-Level IT Support Specialists to join our dynamic team. This full-time role offers hands-on experience with cutting-edge technologies while providing critical support to our clients. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts. Perfect for recent graduates or career changers with basic technical aptitude. Join us in shaping the future of IT infrastructure in the Sun City!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and maintain accurate service records
- Assist with network monitoring and security protocols
- Collaborate with senior IT staff on complex troubleshooting
- Train end-users on technology best practices
- Participate in system upgrades and maintenance projects
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service mindset with patience and empathy
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain)