Job Description
Join our dynamic IT team in Milwaukee and kickstart your career in technology! TechSolutions Inc. is seeking motivated Entry Level IT Support Specialists to provide exceptional technical assistance to our clients. This is your opportunity to grow in a collaborative environment while solving real-world technology challenges. We offer comprehensive training, career development paths, and a culture that values innovation and continuous learning.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop and mobile devices
- Document technical procedures and maintain accurate service logs
- Collaborate with senior engineers on complex problem resolution
- Assist with cybersecurity best practices and system monitoring
- Deliver user training on new technologies and processes
- Participate in IT infrastructure upgrades and maintenance projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving abilities and customer service orientation
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Relevant certifications (CompTIA A+, Google IT Support) preferred
- Valid driver's license and reliable transportation