Job Description
Join TechCorp Solutions' award-winning training program and launch your tech career in the heart of Manhattan! We're urgently seeking motivated Entry Level IT Support Specialists to join our dynamic team. No prior experience required – just bring your passion for technology and eagerness to learn. Our comprehensive 8-week paid training program covers cloud systems, cybersecurity fundamentals, and enterprise software management. Enjoy competitive benefits, flexible scheduling, and mentorship from industry veterans. Apply today to start your journey with one of New York's fastest-growing tech firms!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure desktop/laptop systems
- Monitor network performance and security protocols
- Create user documentation and knowledge base articles
- Collaborate with senior engineers on complex solutions
- Participate in weekly skills development sessions
- Support cross-departmental IT initiatives
Qualifications
- Associate's degree or relevant certification (CompTIA A+, Google IT Support)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work in fast-paced environments
- Willingness to obtain additional certifications
- Valid driver's license (for occasional site visits)
- Pass background/drug screening