Job Description
Join InnovateTech Solutions as an Entry Level IT Support Specialist and kickstart your career in technology! We're a dynamic Columbus-based company committed to nurturing new talent while delivering cutting-edge IT solutions to our clients. This full-time role offers comprehensive training, mentorship from industry experts, and a clear path for growth. Enjoy competitive compensation, flexible work arrangements, and a collaborative environment where your ideas matter. If you're passionate about technology and eager to learn, we want you on our team!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Install, configure, and troubleshoot desktop/laptop systems
- Document IT issues and resolutions in ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technology implementations
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- CompTIA A+ or similar certification preferred