Job Description
Launch your tech career with comprehensive training! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists for our night shift operations. No prior experience required – we provide full paid training to transform you into a tech professional. Enjoy the flexibility of remote work while supporting our Dallas-based clients. Join a dynamic team where your growth is prioritized and your night shift schedule comes with premium compensation. Apply today and start your journey in IT!
Responsibilities
- Provide 24/7 technical support via phone, chat, and remote access
- Troubleshoot hardware, software, and network issues
- Document all interactions and resolutions in ticketing systems
- Collaborate with senior engineers to resolve complex problems
- Complete mandatory certification training modules
- Monitor system performance and escalate critical issues
- Support clients across diverse industries during night hours
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and internet proficiency
- Strong problem-solving and communication skills
- Ability to work independently during night shifts
- Willingness to complete company training programs
- Comfortable with remote work technology
- No IT experience necessary – training provided